Win the Heart by Mark MillerMy rating: 5 of 5 stars
This book talks about Employee Engagement in any organization. It talks about CARE :
-- Connection - Talk, Talk Talk.. encourage more conversation among employees
-- Affirmation - Appreciate your employees more
-- Responsibility - give more responsibility , more freedom to work
-- Environment - an environment where it's easy to work , it's easy to communicate, easy
To raise concerns , pointed addressable feedback
To get deeper into the concepts discussed in the book one is suggested to read the another book by the same author - Win the heart - The field guide.
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